Privacy Policy – Cosmetic Claims

We may collect the following categories of personal data when you use our website or contact our team:

These include details you submit through our website contact forms, enquiry forms or communication channels:

1. Name
2. Email address
3. Phone number
4. Details about your cosmetic procedure
5. Information about complications, symptoms or potential negligence
6. Any documents or evidence you voluntarily submit

If you choose to provide information relating to your cosmetic procedure, this may include:

1. Type of treatment or surgery
2. Date and location of the procedure
3. Details of complications
4. Symptoms or ongoing issues you are experiencing
5. Photographs or medical notes (if voluntarily provided)

We only collect this information to understand your situation and assess whether we can assist with your claim.

We use cookies and analytics tools to improve website performance and understand how visitors interact with our pages. This may include:

1. Google Analytics tracking
2. Meta / Facebook Pixel
3. Behavioural insights such as pages visited, time spent and interactions

You can manage or disable cookies at any time through your browser settings.

If you subscribe to marketing updates or newsletters, we may collect:

1. Name
2. Email address
3. Your communication or marketing preferences

You can unsubscribe from marketing emails at any time by clicking the link included in our messages.

We use your personal information to:

1. Respond to your enquiry
2. Assess whether you may have a valid cosmetic surgery negligence claim
3. Understand your medical or procedural concerns
4. Improve our website, marketing and services
5. Communicate with you about your enquiry
6. Share relevant details with our trusted legal partners or solicitors (only with your permission)

We do NOT sell your data. Ever.

We only share your information when necessary and appropriate.

If your case qualifies and you choose to proceed, we may share your information with a solicitor or legal partner who specialises in cosmetic surgery negligence. This is done only to assess or progress your claim.

We may use third-party tools for:

1. Email communication
2. Analytics (Google, Meta)
3. Website hosting
4. CRM and enquiry management

These providers are GDPR-compliant and only process data on our behalf.

We process your data based on:

1. Consent – when you submit a form or provide medical information
2. Legitimate Interest – to respond to your enquiry and assess your claim
3. Legal Obligation – if required for legal or regulatory purposes

We retain personal information only as long as needed to:

1. Review your enquiry
2. Progress a potential claim
3. Comply with legal or regulatory requirements

If you wish your data to be deleted sooner, you can request this at any time.

You have the right to:

1. Access your personal data
2. Correct inaccurate information
3. Request deletion of your data
4. Withdraw consent
5. Object to processing
6. Request data portability

To exercise any of these rights, contact us at:
info@cosmeticclaims.co.uk

We take strong technical and organisational measures to protect your information, including:

1. Encrypted storage
2. Restricted access
3. Secure hosting
4. Regular security reviews

External links on our website may lead to other sites. We are not responsible for their privacy practices.

We may update this Privacy Policy periodically. The latest version will always be available on this page.

If you have questions about this policy or how your data is handled, you can contact us at:

Cosmetic Claims
Email: info@cosmeticclaims.co.uk
Phone: 0161 249 5087
Address: 10 Lapwing Lane, Manchester, M20 2WS.